Software Engineer (Scala)

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Software Engineer (Scala)

Kaizo combines the appeal of Gamification with the power of AI to boost the performance of Customer Support teams. 


A Bit About Us

Co-founded by Dominik Blattner and Christoph Auer-Welsbach, Amsterdam-based Kaizo aims to actively guide employees towards achieving their goals and making an impact in their companies. Kaizo builds a performance management platform for customer support teams that uses gamification and AI to improve operational efficiency, elevate teams' performance and retention with actionable OKRs.

Our cloud-based SaaS product Kaizo is available worldwide for customer support teams on Zendesk marketplace. 

- Kaizo has held its place amongst the top 10 rated apps in the marketplace and gained thousands of users on the platform. 

- Kaizo has been named in Forbes list of Top 25 Machine Learning Startups To Watch In 2020.

Where We Are Going

We believe gamification in a product delivers exceptional value, especially in combination with Artificial Intelligence and applied to analytics for Customer Support agents. Where products usually lack a clear storyline for users to jump into, Kaizo combines these elements to provide a ready-to-use environment for performance management.

With Kaizo, you join our passion to unlock business value by creating an exceptional gaming experience in a professional workspace so our clients can achieve their performance goals, have more productive and engaged team.

Why this role?

  • Make a massive impact on the company. We are growing fast, and over the next year, we will go much, much bigger. As a data scientist, you will have an awesome opportunity to help us get there by building new features for our product.
  • Broaden your skills. Being a part of an early-stage startup, we sometimes need to wear many hats. You’ll get experience with scaling a startup and building a product.
  • Learn fast. Kaizo is developing at an extremely high speed and you will be able to take on new challenges and learn.
  • Join us at a magical time. We’ve achieved a lot with a small team, which allows you to experiment and be creative.

Your Job Will Be

As a Software Engineer you will be responsible to design and implement backend services on existing or new microservices, integrate with third-party API. You will work tightly with the frontend developers as well as with the AI Engineers.

You will also be focused on:

  • developing features in a fast paced startup environment without compromising automated tests or neglecting software craftsmanship
  • improving the current CI/CD environment
  • working on our distributed, real-time engine that handles millions of events per day

  • getting our system ready to scale by one order of magnitude                   

  • implementing distributed machine learning algorithms

What you bring to the table:

  • 2+ years professional experience with Scala

  • 2+ years experience working with complex data sets in a data driven company

  • experiences in designing and implementing REST API

  • diverse technology knowledge and a sense of curiosity combined with strong problem solving skills

  • experiences with at least some of the technologies used: ElasticSearch, Kafka, Akka, Akka-Stream, MongoDB, Clojure

  • ideally with professional experience in Kubernetes, GCP, React

  • BS/Masters degree in Computer Science or equivalent experience

  • a Github or Stackoverflow profile is always a good way to impress us, so feel free to include it in your application!

Being part of an early stage startup we sometimes need you to wear multiple hats just to keep things going, hence being a team player is a must have.

What We Bring to the Table

You will work with some of the best global talent to build a tool used by great companies like Marleyspoon, Soundcloud, Tripaneer or WeTransfer. You will be part of a team of diverse and passionate people with a culture that empowers great work.

We do everything to make sure you feel nourished, motivated, and supported by offering:

  • Office in the heart of Amsterdam’s startup scene
  • Investment into your personal development 
  • Daily team lunch
  • New laptop & tools
  • Flexible working hours and holidays
  • Friday Breakfast
  • Workation (2019: Tuscany, 2020: Berlin + Unknown yet)

Our Customers